COCONE GLOBAL PRIVACY POLICY

Last Updated: 3 / 31 / 2026

Table of Contents

  2. Introduction

    Changes to Our Privacy Policy

    1. Information We Collect and How We Collect It

    2. How We Use Your Personal Information

    3. How Long We Keep Your Information

    4. How We Share Your Information

    5. Children’s Privacy

    6. How We Protect Your Information

    7. How You May Change, Remove, or Export Your Information

    8. Links to Third-Party Websites and Services

    9. Non-U.S. Users

    10. Privacy Section for Users from the UK, EEA and Switzerland

    11. Privacy Section for Users from the U.S.

    12. Privacy Section for Users from the Republic of Korea

    13. Privacy Section for Users Playing Fashion Fable: Dress Up Style

    14. Contacting Cocone

    15. Standards Against Child Sexual Abuse and Exploitation

    16. Children’s Privacy Policy for PetKart

  1. Introduction

    Cocone respects your privacy, and we are committed to protecting it through this Privacy Policy.
    As used in this Privacy Policy, “Cocone”, “we”, “us”, or “our” refer to Cocone ONE corporation and its subsidiary or affiliated entity that is part of Cocone ONE corporation.
    This Privacy Policy describes the types of personal information we collect from you, that we may receive from third parties or your contacts or that you may provide when you use Cocone’s applications for mobile devices (the “Apps”).
    Please familiarize yourself with our privacy practices and contact us as described below in Section 14 – Contacting Cocone if you have any questions.
    This Privacy Policy applies to the personal information we collect:

    ・Through the Apps; and

    ・By email, text, and other communications between you and us and/or the Apps.

    It does not apply to information collected by any third party (including but not limited to our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Apps.
    Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will handle your information.

  2. Changes to Our Privacy Policy

    1. This Privacy Policy may change from time to time so please check this Privacy Policy periodically for updates.
      If we make material changes to how we treat our users’ personal information, we will notify you through a notice in the Apps. The date this Privacy Policy was last updated is identified at the top of the first page of this Privacy Policy. Unless otherwise stipulated under applicable law, you are responsible for ensuring you periodically visit this Privacy Policy to check for any changes.

    2. 1. Information We Collect and How We Collect It
      Personal Information We Collect

      When we talk about personal information (or personal data) we mean any information that relates to an identified or identifiable living individual. The personal information we may collect and process about you within the last twelve (12) months include:

      • ・Registration Data/Identifiers: Email address

        ・Sensory data: Photos, videos or recordings of a user’s environment

        ・Apps Profile data: Your username, your avatar, interests and preferences.

        ・Technical and Usage Data/Networking Activity: including:

        ・Details of your visits to and actions in the Apps, including traffic data, location data, logs and other communication data, the resources that you access, and your use of the Apps.

        ・Information about your device and internet connection, including as applicable, your IP address through which you access the Apps, operating system, browser type, mobile network information, location, time zone, the unique mobile device ID or virtual unique device identifier for any mobile device used to access your account.

        ・Metadata and other information associated with files stored on your device.

        ・Information about your internet connection, the device you use to access the Apps, and related usage details.

        ・Transaction data: Details of transactions you carry out through the Apps using in-game currency.

        We use third-party payment processors to process payments made to us. In connection with the processing of such payments, we do not retain any personal information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third-party processors whose use of your personal information is governed by their privacy policies. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your personal information.

        How we collect your personal information
        We may collect and receive your personal data using different methods:

        ・Personal data you directly provide to us
        You may give us your personal data directly, for example, when you register to use our Apps, contact us with enquiries or feedback.

        ・Personal data received from third parties
        We may receive personal data about you from third parties. Such third parties may include third parties that provide technical services to us so that we can provide the Apps.
        We may collect personal data about you when you access some of our Apps with third-party platform accounts, such as a gaming platform account. When you access the Apps in this way, the third-party platforms provide us with information about you. For example, depending on your use of, or activity on the third-party platform, we receive your username, email address, or account information necessary to provide the Apps.

        ・Automatic Data-Collection Technologies
        When you access and use the Apps we will collect certain usage data and technical data.
        The automatic data collection technologies we use to collect this data may include:

        ・Cookies (or pixel tags and other similar technologies). A cookie is a small file placed on the hard drive of your computer or device. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting you may be unable to access certain parts of the Apps. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Apps.

        ・Web Beacons. Our emails may use small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

        ・Resettable Device Identifiers. We may collect a resettable device identifier from your device. Resettable device identifiers can be used like cookies and are found on many mobile devices and tablets (for example, the “Identifier for Advertisers” on Apple iOS devices and the “Google Advertising ID” on Android devices). Like cookies, resettable device identifiers are used to make online advertising more relevant, and for analytics and optimization purposes.

        You may also control the information that we collect through the settings on your mobile device. You may adjust the settings of your mobile device to prevent the Apps from obtaining location information. However, please note that the Apps may rely on cookies and location information to function properly and some parts of the Apps may not be available if you disable cookies.

        ・Google Analytics
        Google Analytics is a web analytics service offered by Google. Google uses the data collected to track and monitor the use of our websites. Google Analytics does not identify individual users or associate your IP address with other data held by Google. For more information on the privacy practice of Google, please visit the Google Privacy Terms web page:
        https://policies.google.com/privacy?hl=en

    3. 2. How We Use Your Personal Information

      We use personal information that we collect about you or that you provide to us for the purposes set out in this section. If we wish to make any changes to these purposes, or if we wish to use your personal data for any purpose that is not listed in this section, we will notify you using the contact details we hold for you.


      PART A: PROVISION OF THE APPS
      Purpose: To provide our Apps
      Description Categories of data Legal bases
      Provision of our Apps: When you use our Apps, we process your personal data so that we can provide our Apps to you, including to ensure that our Apps are working properly, to show you the correct notices and information, and to ensure that our Apps are kept secure. This data is sometimes automatically collected and transmitted to us.

      When you use our Apps, we may also ask for your permission to send you push notifications. If you allow this feature, we may send you push notifications through our Apps, for example, reminders, alerts, updates and other information. You can configure and turn off push notifications via your device settings at any time.

      Our Apps may also send us (or our IT suppliers) an error message in the event of a crash or other error (e.g. after the Apps have unexpectedly quit because of a program error or has stopped responding to your input). The error message contains Technical Data and information about which part of our App’s software code has caused the error. This information helps us understand the cause of the error so that we can develop a fix to prevent that error from reoccurring and therefore improve the Apps for all users.       		Technical and Usage Data/Networking Activity It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you, or it is in our legitimate interest to use personal data in such a way to ensure that we provide access to our Apps in a secure and effective way.

      Our use of push notifications will be subject to the permissions that you provide and your system settings.
      Description Categories of data Legal bases
      To manage your account registration and access to the Apps: You will be required to register an account with us in order to gain access to the Apps.

      To register for an account, you will need to provide all required personal data. We will use this data to process your registration and to identify you when you log in to your account and access the Apps.       		Registration Data/Identifiers Apps Profile Data It is necessary for us to use your personal data to perform our obligations in accordance with any contract that we may have with you, or it is in our legitimate interest to use personal data in such a way to ensure that we provide access to our Apps in a secure and effective way.
      Description Categories of data Legal bases
      To manage your App account profile:If you are a registered user of the Apps you can voluntarily submit and we will collect Apps Profile Data as part of your App profile.
      We will also use your personal data to store information about you and your preferences, allowing us to customize the Apps according to your individual interests and recognize you when you return to the Apps.       		Technical and Usage Data/Networking Activity Apps Profile Data Any Apps Profile Data that you submit is voluntary, although you are required to supply some Apps Profile Data as a part of interacting with and using the Apps. It is in our legitimate interest to use your Apps Profile Data, so that we can provide our Apps effectively.

      Purpose: Customer feedback/enquiries
      Description Categories of data Legal bases
      If you have a general question or need help with any issue concerning our Apps: There are various ways in which you are able to contact us with general inquiries and to provide feedback, including using the details set out in the “Contacting Cocone” Section 14, through any other ‘contact us’ or similar feature that we make available on our Apps.

      When you make an enquiry or provide feedback, we will collect and process your personal data including any personal data you volunteer, that is relevant to your enquiry or feedback.

      If you have a technical issue concerning our Apps, we may also process Technical and Usage Data/Networking Activity to help us diagnose and fix the technical issues you are experiencing.

      We will use this information so that we can effectively manage and respond to your enquiry or feedback.       		Registration Data/Identifiers

      Profile Data

      Technical and Usage Data/Networking Activity

      Personal data that is volunteered as part of feedback       		It is in our legitimate interest to use your personal data in the ways described in this section to ensure that we are able to help you with your enquiry and provide a good standard of service.

      PART B: ADVERTISING/MARKETING
      Description Categories of data Legal bases
      Online personalised marketing: We and our third-party partners may use your personal data including data that is collected through your interactions with third-party websites and services (including social media and other platforms) to provide you with, and analyse the effectiveness of, personalised ads when you visit other websites and/or use other services.

      By “personalised ads”, we mean advertisements for the Apps which we or our partners otherwise think you might be interested in based on your browsing habits. Note, our third-party partners may also use the data that is collected to show personalised ads for products and services offered by third parties.

      We also may use these technologies to collect information about your online activities (behavioural tracking). Contact us by email at the email address provided in the “Contacting Cocone” Section 14 below for information on how you can opt out of behavioural tracking on the Apps and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioural tracking.       		Technical and Usage Data/Networking Activity Where your data is collected through the use of non-essential cookies, we and our third-party partners generally rely on consent to collect your personal data and for the subsequent processing of it in this manner or it is otherwise in our legitimate interests to promote our Apps to you.
      Our third-party partners may rely on a different lawful basis in respect of their use of your personal data.
      Description Categories of data Legal bases
      Hosting and managing events: From time to time, we may organise and host events for the purpose of promoting our business or bringing our App users together. We may process your personal data to communicate with you about such events where you have specifically requested information about such events or where we have another lawful basis for sending that information to you.

      If you attend one of our events, we may use your personal data to record your attendance at the event and for related record-keeping purposes and, if relevant, we may collect and process any dietary requirements you may have. You may also feature in photographs taken at our events and such photographs may appear in publications that we make available.       		Registration Data/Identifiers

      Profile Data

      Apps Profile Data

      Image and personal data contained in any feedback       		It is necessary for us to use your personal data in this way to perform our obligations in accordance with any contract that we may have with you where you have signed up to attend an event, or it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that the event is operated in an effective way.

      We may specifically ask your permission to use your photographs, quotes, testimonials, or other content that you make available or publish at the event. Where this is the case, our processing of your such personal data will be based on express consent.

      PART C: BUSINESS ADMINISTRATION, FINANCIAL AND LEGAL
      Description Categories of data Legal bases
      Receipt of service: If we have engaged an organisation to provide us or our client with services (for example, IT support or financial advice), we will collect and process your personal data if you are a contact within the relevant organisation in order to manage our relationship or our clients with the organization, to receive services from the organisation and, where relevant, to provide our services to others including our customers. Registration Data/Identifiers It is necessary for us to use personal data in this way to perform our obligations in accordance with any contract that we may have with the organization, or it is in our legitimate interest to use personal data in such a way to ensure that we have an effective working relationship with the organization and are able to provide our services to others in an effective way. Where we do this on behalf of our clients as a data processor, we do not require a legal basis for such processing.
      Description Categories of data Legal bases
      Business administration, finance, and legal compliance: We may use an individual’s personal data for the following business administration and legal compliance purposes:

      ・to facilitate the operation or effective management of our group of businesses;

      ・for financial, accounting and tax purposes;

      ・to comply with our legal obligations;

      ・to enforce or protect our legal rights;

      ・to deal with complaints;

      ・to protect the rights of third parties (including where health or security of an individual is endangered (e.g. a fire); and

      ・in connection with a business transition or sale such as a merger, re-organization, acquisition by another company, or sale of all or a portion of our assets.       		Registration Data/Identifiers

      Transaction Data      		 It is necessary for us to use personal data in this way to perform our obligations in accordance with any contract that we may have with the organisation, or it is in our legitimate interest to use personal data in such a way to ensure that we have an effective working relationship with the organisation and are able to provide our services to others in an effective way. Where we do this on behalf of our clients as a data processor, we do not require a legal basis for such processing.

    4. 3. How Long We Keep Your Information

      We will only store your information as long as necessary to fulfill the purposes for which the information is collected and processed or, where applicable law provides for longer storage and retention periods, for the storage and retention period required by law. Where we process any other personal data, we will retain relevant personal data for up to six years from the date of our last interaction with you (and in compliance with our data protection obligations). We may then destroy such files without further notice or liability.

      If any personal data is only useful for a short period (such as for a specific activity, promotion or marketing campaign), we will not retain it for longer than the period for which it is used by us.

      If you have opted out of receiving marketing communications from us, we will need to retain certain personal data on a suppression list indefinitely so that we know not to send you further marketing communications in the future. However, we will not use this personal data to send you further marketing unless you subsequently opt back in to receive such marketing.

    5. 4. How We Share Your Information

      We may disclose aggregated information about users, and information that does not identify any individual, without restriction.

      We may also disclose personal information that we collect or you provide as described in this Privacy Policy:

      • ・To our subsidiaries and affiliates;
        ・To contractors, service providers, advertising partners, event partners, and other third parties we use to support our business and/or the Apps and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
        ・To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Cocone’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which personal information held by Cocone about App users is among the assets transferred.
        ・To auditors, lawyers, accountants and other professional advisers;
        ・From time to time, to other third parties for any other purpose disclosed by us when you provide the information.
        ・With your consent.
        We may also disclose your personal information:
        ・To comply with any court order, law, or legal process, including responding to any government or regulatory request.
        ・To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
        ・If we reasonably believe (within the bounds of applicable law) disclosure is necessary or appropriate to protect the rights, property, security or safety of Cocone, our customers, or others, or to address technical issues. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


      Choices About How We Use and Disclose Your Information

      We have created mechanisms to provide you with the following control over your information:

      • ・Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Apps may then be inaccessible or not function properly.

      We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You may opt out of receiving targeted ads from members of the Network Advertising Initiative on their website.

      California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

    6. 5. Children’s Privacy

      If we learn we have collected or received personal information from a child under thirteen (13) without verification of prior parental consent, we will delete that information. If you believe we may possess or have received any information from or about a child under thirteen (13) without such prior parental consent, please immediately contact us by email at the email address provided in the “Contacting Cocone” Section 14 below.

      Notwithstanding the foregoing, PetKart may collect personal information from users under the age of thirteen (13). For a description of our information collection, use, and parental consent practices with respect to PetKart, please refer to Section 16.
      In one or more countries outside the United States, the applicable age is fourteen (14) years of age, rather than thirteen (13) years of age.

      California residents under sixteen (16) years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights below for more information.

    7. 6. How We Protect Your Information

      We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, theft, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

      The safety and security of your information also depend on you. Where we have issued you (or you have chosen) a password for access to certain parts of our Apps, you are responsible for keeping your password confidential. Please do not share your password with anyone.

      We do not and will not, at any time, request your credit card information, your login information or other identification in a non-secure or unsolicited communication (such as email).

      Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or on our Apps. Any transmission of personal information is at your own risk. You assume this risk by using any part of the Apps. We are not responsible for circumvention of any of our privacy settings or security measures, and/or any damages resulting from such circumvention.

    8. 7. How You May Change, Remove, Or Export Your Information

      Accessing and Correcting Your Information

      You can review and change your personal information by sending us an email at the email address provided in the “Contacting Cocone” Section 14 below to request access to, object to, correct or delete any personal information that you have provided to us.

      We may not accommodate a request to change information if we reasonably believe the change would violate any law or legal requirement, or cause the information to be incorrect.

      If you delete your user content, copies of your user content may remain viewable in cached and archived pages, or might have been copied or stored by other users. Proper access to and use of information, including without limitation user content, is governed by our Terms of Use.

      You may email us at the email address provided in the “Contacting Cocone” Section 14 below to request that we delete your personal information from our database. For such requests, please write “delete my personal information” in the subject line, and include your email address in the body of the message. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for administrative purposes.

      Please note that we will store communications you may send through the Apps, as well as any comments you may post, and they may not be subject to modification or deletion.

      Please note, similar rights will apply in the UK, EEA and Switzerland. Please see the Privacy section for users from the EEA. UK and Switzerland for further information

    9. 8. Links To Third-Party Websites And Services

      The Apps may contain links to other websites and online services. If you choose to click through to one of these other websites or online services, please note that any information you may provide will be subject to the privacy policy and other terms and conditions of that website or service, and not to this Privacy Policy. We do not control third-party websites or services, and the fact that a link to such a website or service appears in the Apps does not mean that we endorse its or its provider, or have approved the provider’s policies or practices related to user information.

      Before providing any information to any third-party website or service, please review the privacy policy and other terms and conditions of that website or service. You agree that Cocone will have no liability for any matters relating to a third-party website or service that you provide information to, including their collection and/or handling of that information.

    10. 9. Non-U.S. Users

      When we refer to the term “GDPR” in this Privacy Policy we mean the European Union General Data Protection Regulation. Information that you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. If you are located outside the United States, you understand that we may transfer personal information to and process it in the United States. In such event, transferred personal information will nonetheless be processed and held in accordance with the requirements of the applicable law in your place of residence. If you are located in the UK, EEA or Switzerland please note that your personal information may be transferred outside of the UK, EEA or Switzerland. Your consent to this Privacy Policy together with your submission of personal information constitute your agreement to these transfers. Please see the Privacy section for users from the EEA, UK and Switzerland for further information.

    11. 10. Privacy section for users from the UK, EEA and Switzerland

      By continuing to use our Apps you acknowledge that your data will be processed in accordance with this Privacy Policy.

      A. Data Controller

      For the purposes of this Privacy Policy, Cocone ONE corporation is the Data Controller of your personal information.

      B. International transfers of personal data

      Non-UK/EEA countries may not provide the same degree of protection for your personal data, may not give you the same rights in relation to your personal data and may not have a data protection supervisory authority to help you if you have any concerns about the processing of your personal data. However, when transferring your personal data (that originates from the UK, EEA or Switzerland) outside the UK, EEA or Switzerland, we will comply with our legal and regulatory obligations in relation to your personal data, including having a lawful basis for transferring personal data and putting appropriate safeguards in place to ensure an adequate level of protection for the personal data. We will take reasonable steps to ensure the security of your personal data in accordance with applicable data protection laws.

      When transferring your personal data outside the UK, EEA or Switzerland, we will, where required by applicable law, implement at least one of the safeguards set out below. Please contact us if you would like further information on the specific mechanisms used by us when transferring your personal data outside the UK, EEA or Switzerland.

      ・Adequacy decisions: We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission and/or the UK/Swiss Government (as applicable).
      ・Model clauses: Where we use certain service providers, we may use specific standard contractual clauses approved by the European Commission and/or the UK/Swiss Government which give personal data the same protection it has in Europe, Switzerland and/or the UK.

      C. Rights of EEA Residents

      If you are accessing or using the Apps from within the UK, EEA or Switzerland you may have the following rights under the GDPR (as well as other rights). If you wish to exercise any of these rights, you may do so by contacting us as provided (a) in Section 14 below, or (b) otherwise in this Privacy Policy.

      ・Right of Access: You have the right to obtain confirmation from us as to whether or not we process personal information from you and you also have the right to at any time obtain access to your personal information stored by us.
      ・Right to Correction of your Personal Information: If we process your personal information, we use reasonable measures to ensure that your personal information is accurate and up-to-date for the purposes for which your personal information was collected. If your personal information is inaccurate or incomplete, you have the right to require us to correct it.
      ・Right to Deletion of your Personal Information or Right to Restriction of Processing: You may have the right to require us to delete your personal information or to restrict of processing of your personal information.
      ・Right to Withdraw your Consent: If you have given your consent to the processing of your personal information, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on the consent before the withdrawal.
      ・Right to Data Portability: You may have the right to receive personal information concerning you and which you have provided to us, in a structured, commonly used and machine-readable format or to transmit this data to another controller.
      ・Right to Object: You may have the right to object to the processing of your personal information as further specified in this Privacy Policy.
      ・Right not to be subject to automated decision making and profiling: You have the right not to be subject to a decision when it is based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for the entering into, or the performance of, a contract between you and us.
      ・Right to Lodge a Complaint with Supervisory Authority: You have the right to lodge a complaint with your relevant data protection supervisory authority located in the European Union. If you are located in the EEA, further information about how to contact your local data protection authority is available on the website of the European Commission. If you are located in the UK the regulatory authority is the Information Commissioner’s Office (“ICO”). Contact details for the ICO can be found on its website at https://ico.org.uk.

      D. If you fail to provide your personal data

      Where we are required by law to collect your personal data, or we need to collect your personal data under the terms of a contract we have with you, and you fail to provide that personal data when we request it, we may not be able to perform the contract we have or are trying to enter into with you. This may apply where you do not provide the personal data we need in order to provide the Apps or to process an application to register an account. In these circumstances, we may have to cancel your application or the provision of the relevant Apps to you, in which case we will notify you.

    12. 11. Privacy Section For Users From the U.S.

      A. Application

      If you reside in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, or Washington, this section applies to you.

      B. Authorized Agent

      You may designate an authorized agent to submit requests on your behalf by designating such an agent in writing. We may require the agent to provide us with proof that you have authorized the agent to make requests on your behalf prior to accepting requests from the agent.

      C. Your Rights

      ・Right to Access: You may request a copy of your personal information that we have collected about you.

      ・Right to Delete: You may request to delete your personal information.

      ・Right to Correct: You may request to update or correct your personal information.

      ・Right to Opt Out: You may have the right to opt out of targeted advertising and the sale of your data (as defined under relevant and applicable law).

      ・To make such a request, please send an email to the email address provided in the “Contacting Cocone” Section 14 below or write us at the address provided in the “Contacting Cocone” Section 14 below.
      We will not discriminate against you for exercising any of these rights above.

      D. California Residents

      As the terms are defined under the California Privacy Rights Act, we do not knowingly sell or share your personal information. We do not have actual knowledge that we sell or share the personal information of minors under 16.

      If you are a resident of California, you have specific rights regarding our handling of your “personal information” as specifically defined in California’s “Shine the Light” law (Cal. Civil Code Section § 1798.83). This law permits users of our Apps who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the email address provided in the “Contacting Cocone” Section 14 below or write us at the address provided in the “Contacting Cocone” Section 14 below.
      Within thirty (30) days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for such third parties’ direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. A request may be made no more than once per calendar year and we are not required to respond to requests made by means other than through the email address and mailing address above.

    13. 12. Privacy section for users from the Republic of Korea

      We provide the Apps and web services around the world. In accordance with the precedents in the Republic of Korea, personal information includes the user ID and account password you set on the Apps.

      Subsidiaries or affiliated entities of Cocone ONE corporation in the Republic of Korea may share personal information with our affiliates and/or third parties, including entities located outside of the Republic of Korea, on prior notice for the following purposes:

      ・To support the operation of the Apps; and
      ・To support the customer support services.

      Personal information that subsidiaries or affiliated entities of Cocone ONE corporation in the Republic of Korea share shall be or may be used, processed, and stored in accordance with the purposes below. We share personal information as follows:

      Company Overseas Country Personal Information Date and Method of transferring Purpose of using personal information Period of retention and use
      Cocone ONE corporation (privacy@cocone.co.jp) Japan Username, account password, IP address, information to check double registration Completion of registration, via dedicated network Operation of the Apps, providing other related services Until the withdrawal of users from the Apps and termination of providing the Apps
      Zendesk, Inc. (privacy@zendesk.com) United States Username, account password, IP address, information to check double registration Real-time transmission when users use the Apps, via dedicated network Collection of user inquiries and notice management Until the withdrawal of users from the Apps and termination of providing the Apps
      Amazon Web Service Inc. (https://aws.amazon.com/privacy/) United States Username, account password, date of birth, name, email address, cookies, IP address, information to check double registration, Information on legal representative (name, e-mail address, information to check double registration) Real-time transmission when users use the Apps, via dedicated network Operation of the Apps, providing other related services Until the withdrawal of users from the Apps and termination of providing the Apps
      Firebase by Google LLC United States Username, IP address, device information, app activity, crash reports Real-time transmission when users use the Apps, via dedicated network Analytics, performance tracking, crash reporting, and app improvement Until the withdrawal of users from the Apps and termination of providing the Apps
      Google Play Services United States Device identifiers, account information Real-time transmission during App usage Account authentication, in-app purchases, and user access management Until the withdrawal of users from the Apps and termination of providing the Apps
      Apple Game Center United States Game progress, account identifiers Real-time transmission during App usage Social gaming features, achievements, and leaderboard access Until the withdrawal of users from the Apps and termination of providing the Apps
      Game Analytics Denmark Username, IP address, in-app behavior data Real-time transmission during App usage User engagement analysis, game optimization, and experience improvement Until the withdrawal of users from the Apps and termination of providing the Apps

    14. 13. Privacy section for users playing Fashion Fable: Dress Up Style

      If you play Fashion Fable: Dress Up Style, this section applies to you.

      Personal Information We Collect

      We may collect the same personal information detailed in Section 1, with the exclusion of Sensory Data.

      How we collect your personal information

      In addition to the methods detailed in Section 1, we may collect personal data about you from third parties as follows:

      ・Firebase

      ・Google Play Services (Android)

      ・Game Center (iOS)

    15. 14. Contacting Cocone

      If you have any questions, inquires, requests, comments or complaints concerning this Privacy Policy or our information practices, please contact us below.You are using: Contact Information:
      Hello Sweet Days
      Hello Kitty Dream Village (English version)       		Cocone ONE corporation

      Email:
      (ja) support@sweetdays.zendesk.com
      (en) support_en@sweetdaysgl.zendesk.com

      Address: 40F, Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6240, Japan
      Livly Island Cocone corporation

      Email: support@livly.zendesk.com

      Address: 3-1-18 Wakabayashi, Setagaya-ku, Tokyo 154-0023, Japan
      Livly Island (Korea) Cocone corporation

      Email: livly-kor-support@cocone.co.jp

      Address: 3-1-18 Wakabayashi, Setagaya-ku, Tokyo 154-0023, Japan
      Pocket twin Cocone corporation

      Email: pockettwin-support@cocone.co.jp

      Address: 3-1-18 Wakabayashi, Setagaya-ku, Tokyo 154-0023, Japan
      Pocket mini Cocone corporation

      Email: pomi_support@cocone-m.com

      Address: 3-1-18 Wakabayashi, Setagaya-ku, Tokyo 154-0023, Japan
      AlterEgo City Cocone Xenon Inc.

      Email: support@centennial-city.zendesk.com

      Address: 115 Broadway 3rd Fl. Room#146, New York, NY 10006, USA
      Purenista M: Dress-up & Chat Cocone corporation

      Email: support@purenistam.com

      Address: 3-1-2 Higashihie Hakata-ku, Fukuoka-shi, Fukuoka-ken 812-0007, Japan
      VIVIBUDS Cocone corporation

      Email: support@vivibuds.com

      Address: 3-1-18 Wakabayashi, Setagaya-ku, Tokyo 154-0023, Japan
      Fashion Fable: Dress Up Style Cocone Europe OÜ

      Email: support_eu@cocone.co.jp

      Address: Maakri tn 25, Kesklinna linnaosa, Tallinn, Harju maakond, 10145, Estonia

    16. 15. Standards Against Child Sexual Abuse and Exploitation

      Cocone does not allow users to create or post contents or engage in activities that sexually exploit, abuse or endanger children. We report all identified instances of sexual exploitation, abuse or endangerment of a minor to the appropriate regional authority.
      Cocone also prohibits users from posting or sharing any pornographic content such as photos, videos, illustrations, images and computer-generated imagery, including those that depict a minor engaging in sexually explicit conduct.
      Users are prohibited from posting content or engaging in interactions or activities that depict, encourage or promote sexual abuse and exploitation of children, including real human children as well as non-real depictions of children such as avatars, characters or other forms of art or AI-generated content.

      Examples of child sexual abuse and exploitation that are prohibited include:

      ・Inappropriate interaction targeted at a child such as groping or caressing.
      ・Child grooming, such as befriending a child online to facilitate, either online or offline, sexual contact and/or exchanging sexual imagery with that child.
      ・Sexualization of a minor, such as imagery that depicts, encourages or promotes the sexual abuse of children or the portrayal of children in a manner that could result in the sexual exploitation of children.
      ・Sextortion, such as threatening or blackmailing a child by using real or alleged access to a child’s intimate images.
      ・Trafficking of a child, such as advertising or solicitation of a child for commercial sexual exploitation.

      Users are also prohibited from posting content or engaging in interactions or activities that depict, encourage or promote excessive violence, blood and gore, harmful and dangerous activities as well as negative body or self-image.

      Users should report any inappropriate content they encounter through ml_child_safety@cocone.co.jp

    17. 16. Children’s Privacy Policy for PetKart

      This section describes how we collect, use, and share personal information from or about children under the age of 13 in connection with PetKart.

      When a child uses PetKart, we may collect the following categories of personal information:

      ・Apps Profile data: Your username, your avatar, interests and preferences.

      ・Technical and Usage Data/Networking Activity: including:

      ・Details of your visits to and actions in PetKart, including traffic data, location data, logs and other communication data, the resources that you access, and your use of PetKart.

      ・Information about your device and internet connection, including as applicable, your IP address through which you access PetKart, operating system, browser type, mobile network information, location, time zone, the unique mobile device ID or virtual unique device identifier for any mobile device used to access your account.

      ・Metadata and other information associated with files stored on your device.

      ・Information about your internet connection, the device you use to access PetKart, and related usage details.

      ・Transaction data: Details of transactions you carry out through PetKart using in-game currency.

      ・Automatic Data-Collection Technologies

      When you access and use PetKart, we will collect resettable device identifiers. Resettable device identifiers can be used like cookies and are found on many mobile devices and tablets (for example, the “Identifier for Advertisers” on Apple iOS devices and the “Google Advertising ID” on Android devices). Resettable device identifiers are used to make online advertising more relevant, and for analytics and optimization purposes.


      We do not knowingly collect real names, home addresses, phone number, photographs, or any other directly identifying information from children beyond what is listed above. We collect only the minimum information necessary to provide the Service.


      How We Use Your Personal Information
      We use personal information that we collect about you or that you provide to us for the purposes set out in this section.

      ・To provide you with PetKart;

      ・To process your registration and to identify you when you log into your account;

      ・To detect, prevent, and respond to unauthorized access, and other security threats;

      ・To identify and resolve technical bugs, crashes, and service disruptions;

      ・To measure aggregate performance indicators. This analysis is used solely for internal improvement.


      Parental Consent

      We will not knowingly collect personal information from a child under 13 without first providing notice to the child’s parent or guardian, where required, and obtaining verifiable parental consent.


      Where PetKart requires account creation for a child, we will:

      ・Notify the parent or guardian by email, explaining what information we collect and how we use it.

      ・Provide the parent or guardian with the ability to consent to our collection and use of the child’s information.

      ・Refrain from collecting personal information if consent is not provided within a reasonable time.


      How We Share Your Information
      We may disclose personal information that we collect, or you provide as described in this section:

      To Zendesk for handling user inquiries and support;

      To Braze for marketing activities;

      To Firebase (Google) for App analytics, quality improvement; and

      To Google/Apple for login authentication.


      How We Protect Children’s Information We take the security of children’s personal information seriously and implement technical and organizational measures to protect it. If you believe your child’s information has been compromised, please contact us immediately at petkart_support_en-us@cocone.co.jp


      Data Retention
      We retain children’s personal information only for as long as is necessary to fulfil the purposes described in this section, or as required by applicable law.


      Parents Rights and Controls
      Parents and guardians have the following rights with respect to their child’s personal information:

      ・Right to Review: Parents and guardians may request a copy of the personal information we have collected from your child.

      ・Right to Correct: Parents and guardians may request that inaccurate information be corrected.

      ・Right to Delete: Parents and guardians may request that we delete your child’s personal information. Please note that deletion may result in the child’s account or certain features being unavailable.

      ・Right to Withdraw Consent: Parents and guardians may withdraw consent for our continued collection and use of your child’s information.


      To exercise any of these rights, please contact us:


      Cocone Xenon Inc.
      Email: petkart_support_en-us@cocone.co.jp
      Address: 115 Broadway, 3rd Fl. Room#146, New York, NY 10006, USA

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Cocone Group has changed its name to ENSAPIA Group.